"I have no hesitation in recommending ARC Alarms - a great family run business! I had an existing system which is quite old. Having spoken to a few other companies who said it was too difficult to deal with I then spoken with Martin at ARC. He was friendly, professional and knowledgeable. He was punctual and took his shoes off as soon as he saw the new carpet! He carried out an assessment of the existing system and gave me a price which was followed up in writing. When I queried a couple of things he immediately set them right and stuck to what we had agreed. Covid came along and so there was a delay in providing the service but as soon as they could, they got in touch to book us back in. Alex came to do the work required and again was punctual and friendly. He did all the work during the morning and was gone by lunchtime. He left all the relevant paperwork and I feel really confident that they will stick to their side of the maintenance agreement for ongoing support. Great!"