"...The surveyor arrives on time and makes sure that you understand the product and that it will give the level of security you want. Another appointment is made for the engineer to come and do the install. On his arrival he is very respectful of your property. He tidied up after himself as he goes and once the install is finished he goes through the system with you so that you understand how it works and he even helps you install the app on your phone. What more could you ask?"