"We went into the marketplace and in the end had an ARC Alarm and other home security devices fitted. From the point of contact to Martin quoting us and responding to questions and queries, to completion of our job by Alex and his colleagues, the service and customer care was fantastic and extremely professional. The alarm system and other products installed are brilliant, reliable and very easy to use. Both the bell boxes are very visible and I have noticed that a number of home owners in our area have ARC systems fitted. I can see why. I would highly reccomend Martin and team to anyone looking to get home security installed!"
"I cannot speak too highly of ARC Alarms. Their service can only be described as superb in all aspects. From initial contact with the efficient and friendly reception staff, through inspection, advice, and quotation by Martin Penrice, to the final installation by Dean, they were totally excellent. I can unreservedly recommend them for their efficiency and quality of the work."
"ARC Alarms are a fantastic company. All dealings with them from initial contact, review of what was needed, confirmation telephone calls through to installation were friendly, informative and easy to understand. The service was swift, there was no sales patter - just needed information - and no pressure to have the alarm installed. The installation itself was neat, tidy and carried out by a friendly, knowledgeable engineer. The alarm system is easy to use and effective. I would highly recommend the company to anyone."
"Martin listened to our needs for a given alarm system and was able to clearly and pleasantly discuss and explain the features that would suit us. Later, the installing engineer Dean efficiently set up the system and very clearly advised us on its operation before leaving. We are very pleased with ARC Alarms and recommend them."
"My son has just bought his first home in Kings Heath, we (his parents) agreed to fund the installation of a burglar alarm for him. I found ARC on the internet and, after reading other reviews, phoned their office where the staff were polite, friendly and very helpful. Martin came to survey my son's house and we agreed the type of alarm. He was very helpful, giving us a verbal quote, quickly followed by a written, detailed quote. The installation date was agreed and all went very smoothly. Outstanding personal service and very good value for money. We would recommend ARC without hesitation."
"Martin at ARC Alarms was amazing. Quoted me a really competitive price for my fire alarm and it was installed within a week. Proper family run business."
"From first point of contact with the office, to Martin coming to quote, and finally Dean fitting out the new system, ARC Alarms have been a joy to work with. We will definitely recommend to friends, family and neighbours and will look forward to having you back to refurbish/add to our existing alarm system when work is complete on our renovation project. Thanks again!"
"I inherited an old system with my new house, so looked for a trusted company to review and install a new system for me. The surveyor was experienced and helpful. He didn't try and up-sell, but provided a matter of fact quote for a system that exactly matched my needs. On the day of installation, the Engineer arrived as expected, and efficiently installed the new system. The new detectors, remote panel and system gubbins were neatly installed and then everything explained as part of the detailed handover. The house was left tidy and all mess cleaned away. A great service - a company I'd have no hesitation in using again, or recommending to a friend."
"From consultation to design, planning and installation, ARC Alarms are true professionals. Their knowledge and experience is evident in the services they provide. Insurance approved."
"I don't usually write reviews, but I felt I had to for this company. Like many others, I try to find the best company for the job. I certainly did here. I found ARC Alarms from start to finish to be polite, honest and professional at a good price. I would highly recommend."
"I have been very impressed by the professional, efficient and friendly service offered by ARC alarms. We were recommended to get a quote from ARC and from the moment I made the initial telephone call to the fitting of the new system, I found the service to be courteous and highly professional. Everyone within the company was extremely helpful and knowledgeable. Having asked for a number of quotes from a wide variety of alarm companies, ranging from small to national I found ARC alarms to be the best. I was listened to, then guided to the most appropriate solution for my security anxieties. I was also extremely pleased with the fitting of the system and how clean and tidy my house was left. I was delighted with the overall price which I found to be extremely competitive in respect of the system itself and the aftercare/maintenance. I am so pleased that someone personally recommended me to use this company ."
"Friendly and helpful from the first phone call through to installation. Competitive pricing and the added assurance of NACOSS membership. Highly recommend getting a quote from this company."
"A very helpful engineer fitted my alarm very quickly leaving no mess and was very professional. The equipment is first rate and I would recommend them to anyone. The talk through and practice settings were very easy and helpful. All in all I would easily give five stars."
"ARC Alarms are an excellent security firm. Professional, experienced and reliable. This company has absolutely everything one would want in a security alarm company. We simply cannot rate ARC Alarms highly enough and have no hesitation in recommending this company who provide us in Cheltenham, with outstanding service."
"Very friendly family-run company with nothing being too much trouble! Employees were very helpful, honest and a credit to the profession."
"ARC Alarms is an amazing, helpful, reliable, professional and honest alarm company. They installed a new burglar alarm system in our previous property after thorough assessment and tailored the system to our needs and lifestyle. They also managed to secure our bikes kept in the garden, connecting them to the alarm system. When we moved, we took the alarm with us, which was adapted to the new property. ARC alarms is awesome in every single aspect of the service. We will never change alarm company and can 100% recommend them!"
"ARC upgraded our existing system rather than start from scratch, which was refreshing. They are honest, decent people who talk candidly about the options available to you after listening to your needs, with no sales push - very unusual. When it came to the work, the engineers were a pleasure to have in the house and they went above and beyond what was expected by taking out defunct boxes and wiring - and in our case there were a lot of them. Genuine people offering a great service with no catches - and really pleasant to deal with too. First-rate."
"Excellent local company, with extremely helpful staff. It was a pleasure dealing with them and the alarm is fantastic. Also love the app, to set and monitor the alarm."
"ARC Alarms installed both our intruder and fire alarm systems into a refurbished commercial building in central Birmingham. From quotation onward the service was excellent, responsive and professional. I can't recommend them highly enough. Their aftersales care is also outstanding, we have used them now for three years and have no complaints."
"Excellent company. They have fitted and maintain alarms at my house and two commercial premises. They have also fitted CCTV at both my home and business. I deal with the owners Dave and Martin both great guys."
"Recently upgraded the unreliable alarm we inherited in our new home. ARC Alarms left us with a system that's as good as a new one but for less cost than the other companies we contacted, who just wanted to rip it out. Excellent value and great "family firm" service."